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FAQ
What should I do if I encounter payment issues?
Here are your options: 1. Recommended: Contact us via internal message (response within 24 hours) 2. Email service@tarotab.com (response within 24 hours) 3. For urgent matters, click 'Online Support' for immediate assistance
Can I cancel my subscription anytime? Will I still have access to member features after canceling?
Yes, you can cancel your subscription at any time. Your membership benefits will remain active until the end of your current billing period.
What should I do if I forgot my password?
If you've forgotten your password, visit the 'Password Reset' page.
How do I cancel my subscription?
After subscribing, you'll find the 'Manage Subscription' module in your member area where you can cancel.
Will subscription price changes affect me?
No. As long as you maintain your subscription, you'll keep the original price. If you cancel and resubscribe later, new prices will apply.
How do I change my subscription plan?
To switch between monthly/yearly payment, please cancel your current subscription first and select the new payment model after it ends.